Selling You Car FAQ's
Below are some of the most frequently asked questions regarding auto leasing and our auto broker service. They may help familiarize you with a process that can be somewhat confusing. Feel free to consult this page before contacting us, as the answers to your questions may appear here. For all other inquiries please contact us at email@example.com
How do you calculate the value of my car?
We buy and sell thousands of cars. Therefore we have access to the most up-to-date used car market pricing information available. Our expert vehicle appraisers take into account all the details and individually determine a value for your car based on the information you provide in tandem with current pricing trends.
I am not the owner of the vehicle. Will you deposit the money from the sale into my bank account?
No, we can only pay money to the legal owner of the vehicle. If you are acting as an agent on behalf of the owner, we will only make payment to the legal owner's designated bank account.
What will happen to my car after I sell it?
We have relationships throughout the automotive industry that enable us to place cars back into the market and maximize the amount that we can pay you. In circumstances where the vehicle is at the end of its life, it is disposed of responsibly according to federal regulations.
What do I need to bring with me if I choose to sell my car?
We must ensure that the person selling the vehicle is the actual owner, therefore we require the following:
- Two forms of identification: 1) an original Photo ID such as a valid driver’s license or passport; and 2) proof of address. Acceptable proof of address would be a utility or credit card bill dated within the last 90 days.
- Both sets of car keys if available
- All vehicle-related documents and manuals
- Vehicle Registration Card
- The vehicle's title. If the vehicle has any outstanding financing, we require a current payoff letter from the financing company that shows the loan settlement amount.
Please remember to remove all of your personal belongings from the vehicle.
I have outstanding finance on my car. What do I need to do?
We will arrange for the settlement of any outstanding balance on your car loan. You just need to provide us with a current document from your finance company detailing your outstanding loan amount. We will pay off the loan and deduct this amount from the money you are paid for selling your car.
Note that payment from us will be received by your finance company within 3 to 4 business days, however it may take your finance company anywhere from 5 to 10 business days before crediting the funds to your account.
Can I sell a car on behalf of a company?
Yes, you can sell a car to us on behalf of a business or company. You will need to bring with you the following:
- Your Picture ID
- A letter signed by an authorized company representative that allows you to sell the vehicle
- Two forms of identification showing the address of the business
- Both sets of car keys if available
- All vehicle-related documents and manuals
- The vehicle's registration card and title/current payoff letter
Can I sell a deceased relatives car?
Yes. We will certainly purchase a car with proper documentation (i.e. Original Death Certificate and Short Certificate). We realize this can be an incredibly difficult and emotional time for our customers and our vehicle purchasers are sensitive to making the process as fast and stress-free as possible.
Please help us to make the transaction as effortless as possible by being sure you already have obtained the proper documentation, along with all other required vehicle documentation (i.e. registration card and title/current payoff letter) and proof of identity.
Can I sell a car on behalf of a family member or friend?
Yes, you can. However, if you are selling a car on behalf of a relative or friend, we require that you also obtain a letter of authorization (i.e. Power of Attorney) from the registered owner of the vehicle. Payment and transaction details must match the owner’s name on the vehicle's title.
We also require you to bring two forms of ID from the registered owner (one original photo ID and one proof of their address that is dated within the last three months) and two forms of ID from the person selling the vehicle on their behalf (one original photo ID and one proof of their address that is dated within the last three months) along with all other required vehicle documentation (e.g. registration card and title/current payoff letter).
Why choose bestbuyleasing (bestbuyleasing.com)?
Buying cars is all we do! It’s our specialty. Our business is solely focused on helping you to sell your car fast, at a fair price, and in a hassle-free way.
By selling your car to us, you can avoid:
- Paying for costly advertisements to try to sell your car
- Waiting for strangers to visit your home for a showing and test drive
- The risk of not selling your car and having it on the market for months while it drops in value
- The hassle of advertising salespeople trying to convince you to re-advertise with them
- Paying gas, maintenance, tax and insurance costs while you wait for buyers to contact you
Who do I contact if I am not satisfied with the service?
Our goal is to provide you with a great customer experience while selling your car in a fast and convenient way and we want you to be satisfied with the entire process. Please let us know if you are not satisfied with any portion of our service or website. We appreciate your feedback and we want to know what we can do to earn your satisfaction by having you contact a member of our customer service team at firstname.lastname@example.org.
Why do you need my email address and telephone number?
We need your email address so that we can send your car valuation to you, and your telephone number so we may call to confirm your in-person appointment or if we require further details about your car.
Kelley Blue Book ® Says My Car is Worth More. Why?
Kelley Blue Book ® (KBB) prices are often quoted by auto dealers. Be sure to check which price is being quoted as KBB valuations can differ greatly depending on whether a car is being quoted for retail sale, private sale or trade in. The other thing to keep in mind is that the Kelley Blue Book price does not take into account any damage on your vehicle. It assumes a near perfect car. A dealer may quote an attractive KBB price online or over the phone, but they will reduce that price drastically if there is any damage to the car or accident history in an online "vehicle history check" report.
I received a valuation online a few months ago, is it still valid?
Used car valuations change on a daily basis in the open market and as a result there may be a considerable difference in your car’s value over the course of just a few months. In order to ensure that you receive an accurate valuation, we advise that you e-mail/call us so that the most up-to-date valuation information available can be used in calculating what your car is worth.
Why Are Valuations/appraisals Subject to an Inspection?
Car valuations/appraisals issued from bestbuyleasing (bestbuyleasing.com) are subject to an inspection. Also, our car valuations should not be misconstrued as a firm contract to buy your car. Prices fluctuate daily and cannot be guaranteed. The details and condition of your vehicle must be confirmed through an inspection before we can buy your car.
What kind of cars do you buy?
We buy any non-classic used vehicle regardless of its age or condition. That includes luxury cars, sports cars, work trucks and SUVs. Bestbuy Leasing (bestbuyleasing.com) provides quotes on totaled cars from insurance payoffs, cars with an outstanding loan and we’ll even give you cash for junk cars!
How do you determine how much my car is worth?
Our purchase agents are well-trained industry professionals who have the knowledge and tools to set the appropriate price by simply asking you the right questions about your car.
Is your offer the same as the Kelley Blue Book price?
Kelley Blue Book (KBB) provides a range of “suggested values” for used vehicles, but they aren’t in the business of buying used cars — Best Buy Leasing (bestbuyleasing.com) is. This means our formulas are different. Ours takes into account a number of variables, including marketplace demand. The number we give you is the dollar amount you will see written on your check.
What if I don’t have the title to the car I’m selling?
If you still owe money on your car and your lender has the title, simply provide us a payoff letter. Best Buy Leasing (bestbuyleasing.com) will work with you and your lender to obtain the title to your vehicle. If you’ve lost the title, contact your local DMV to obtain a duplicate. A title is required to sell your vehicle to Best Buy Leasing (bestbuyleasing.com)